Happy clients are more likely to recommend you to their business partners, acquaintances, etc. Reports help build a positive reputationĪs we’ve touched upon, settling into the practice of justifying your invoices through reports helps you with your industry reputation. Show you are a trustworthy, professional person. If you don’t want your invoices doubted and interrogated, then meet them halfway. This only leads to distrust, and shows clients you are unwilling to answer their potential questions or take advice or suggestions. Usually, people who are overly protective of their work schedules either don’t have them, are a complete mess, or aren’t up to client standards. When clients see that you’re willing to freely discuss your workflow and show them how you work, they’ll grow more confident that you have nothing to hide. Don’t be afraid to openly communicate your reasons for doing the tasks a specific way, and stand by your methods. Maybe that specific task was a little more complex than the client let on, or you had technical issues, or simply wanted to do the best job possible, and the end result reflects that. There will be a written trail in case the client tries to alter the deal or the rates later on.You’ll build respect due to transparency.You won’t come off as a procrastinator or unskilled.The client won’t think you’re trying to swindle them.If your report show why you, for example, charged so many hours spent researching, you cover several possible opportunities for a misunderstanding: That is why simple explanations go a long way. We can’t assume that everyone knows what our work entails. Others want some more elaboration, because after all, it’s their money, and they want to know where it goes.Ī well-structured report makes it easier to show the clients exactly what you charged and why. Reports avoid misunderstandingsĬlients come in all kinds – some are perfectly happy with you just sending an invoice, and staying out of their hair. Either they’re not happy with the result for that price, or they “don’t understand” why you would charge more for revision, or disagree with your choice to take longer on a specific task.Īnd in case you’re still not convinced, here’s how work/project reports attached to invoices benefit your career. We’ve touched upon this in the introduction, and to add to that, justifying your invoices can protect you from clients that avoid payment by making unreasonable claims.
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